🔄 Returns & Replacement Policy

We strive to ensure that you receive the best quality products. However, if you face any issues, please review our policy below:

🔁 Replacement Policy (Manufacturing Defects Only)

We offer replacement only in cases of manufacturing defects.

• Requests must be raised within 48 hours of delivery
• The product must be unused, unwashed, and in original condition with packaging intact
• Clear photos/videos of the defect must be shared for verification
• Once approved, we will arrange a replacement at no additional cost

Please note: Minor variations in color, texture, or finish due to lighting or screen differences are not considered defects.

💸 Refund Policy (Wrong Item Delivered)

If you receive a product different from what you ordered, you are eligible for a refund.

• Report the issue within 48 hours of delivery
• Share unboxing proof (images/video) showing the incorrect item
• Once verified, we will initiate a refund to the original payment method

📦 Return Conditions

For any approved return or replacement:

• The item must be returned in its original packaging with tags (if applicable)
• Products showing signs of use, damage, or tampering will not be accepted
• Returns are subject to quality inspection once received by us

🚚 Return Process

• Once your request is approved, we will arrange a reverse pickup or guide you with return instructions
• In case reverse pickup is not available in your area, you may be required to self-ship the product

⏳ Refund Timeline

• Refunds are processed after the returned product is received and inspected
• The amount will be credited to your original payment method within 5–7 business days

⚠️ Non-Returnable Items

Certain items may not be eligible for return or replacement due to hygiene or usage reasons (if applicable). This will be clearly mentioned on the product page.