🚚 Shipping Policy

We are committed to delivering your orders in a timely and reliable manner. Please review our shipping guidelines below:

📦 Shipping Charges

Shipping charges are calculated at checkout based on your delivery location, order size, and applicable courier rates.

⏱️ Order Processing Time

All orders are processed and dispatched within 2–7 business days after confirmation. You will receive a confirmation email once your order is successfully placed.

🚀 Shipping Timeline

We aim to ship all orders within a maximum of 7 business days.
If your order is not shipped within this timeframe, a full refund will be processed to your original payment method.

📍 Delivery Time

Estimated delivery timelines may vary depending on your location and the courier partner’s operations. While we strive for timely delivery, delays caused by external factors are beyond our control.

🔎 Order Tracking

Once your order is dispatched, you will receive an email containing:

  • Tracking number
  • Courier partner details

You can use this information to track your shipment in real time.

🏠 Delivery Address Responsibility

Customers are responsible for providing accurate and complete delivery details at checkout.
In case of an incorrect address:

  • The order will be re-shipped once it is returned to us
  • Re-shipping may be subject to additional charges

📦 Failed Delivery Attempts

If delivery fails due to unavailability or incorrect address, the courier may attempt re-delivery as per their policy. If the package is returned to us, we will coordinate with you for re-shipment.

🌍 Service Availability

Shipping is currently available in serviceable locations as supported by our courier partners. If your location is not serviceable, we will inform you and process a refund.

⚠️ Delays & Exceptions

Delivery timelines may be affected during:

  • Public holidays
  • Natural disruptions
  • High-demand periods

We appreciate your patience in such situations.

 

📬 Delivery Guidelines

To ensure a smooth delivery experience, please keep the following in mind:

  • Be Available for Delivery: Ensure someone is available at the delivery address to receive the package.
  • Provide Accurate Contact Details: A valid phone number helps the courier partner reach you if needed.
  • Check Package at Delivery: Inspect the package for any visible damage or tampering before accepting it.
  • Report Issues Promptly: If you receive a damaged or incorrect product, please contact us within 24–48 hours of delivery with relevant details/photos.
  • Follow Courier Instructions: Delivery attempts and rescheduling are managed by the courier partner, so please follow their communication for smooth delivery.
  • Secure Delivery Location: If you choose to have the package left at a specific location, ensure it is safe and accessible.